Tag: Product Management

Spending the right amount of energy on the right problems

By recognizing the now, future and hypothetical problems There are the problems you have now, the problems you’ll have and the problems you might have. You can’t work simultaneously on all of them. Spend too much time on the now while ignoring the future and you’ll hit a wall eventually. Spend too much on all the things that might happen and you’ll…

The Great Deception

It’s inevitable. It happened in your last project and it will happen in the next one. It’s that moment when excitement and romance get replaced by questions, doubts, frustration and deception. I call that phase The Great Deception. It turns out that as human beings, we’re the only species with a brain capable of running simulations and feel emotions for things that…

Making things right

Product or service, sometimes things don’t go as expected. Maybe you’ve taken too long to deliver, delivered over budget or made a mistake that cost your client a significant sum of money. Maybe your product didn’t meet expectations or was lost or damaged during shipping. Maybe a weird bug prevented some of your customers to use your software for a few hours…