Tag: Design

I must be using bad user interfaces every day

I’m sure you’ve seen this quote before. It seems particularly popular on LinkedIn, where sharing it unlocks the I know what makes a great user interface, constantly name things right and perfectly position every button status symbol. There’s this toxic binary view of user interfaces, where designing a UI has two rigidly fixed outcomes: good or bad. And if that wasn’t enough,…

The Great Deception

It’s inevitable. It happened in your last project and it will happen in the next one. It’s that moment when excitement and romance get replaced by questions, doubts, frustration and deception. I call that phase The Great Deception. It turns out that as human beings, we’re the only species with a brain capable of running simulations and feel emotions for things that…

Judging past decisions based on today’s facts

While it’s good to regularly reconsider and rethink the way things are done, judging decisions from the past based on the knowledge we have today is far too easy, far too common and quite useless. “Why is it this way? It doesn’t make sense!” “It’s ridiculous, why was this built like this?” “I wouldn’t have done it this way!” Decisions are usually…

The voices killing simplicity

Bill can’t find the document he’s looking for on the Intranet. Clearly it isn’t visible enough, so let’s add it to the home page for everyone to find it. Someone told us he couldn’t find the contact button on the site. Let’s make the button bigger, change its color and add an additional link to the sidebar. We don’t generate enough sales…