Author page: Benoit

Sincerely yours, The committee

Not everything has to be this way. Providing a Help Center to your customers, making an employee handbook or creating an internal knowledge base is something we have a simple solution for that everyone can agree on. Give Timelapse a try.

Can innovation be claimed?

“This is our latest innovation”“We’re innovating once again”“Innovation is at the heart of everything we do” This probably sounds familiar. We hear and read those everywhere. Almost up to a certain point where it becomes meaningless — so overused, that we don’t pay much attention anymore. That’s why real innovative companies don’t even talk about innovation. They know the word is much more powerful…

In defense of long emails

Write short emails — preferably a few sentences maximum with clear expectations. People get hundreds of emails everyday and in an ADD world, nobody reads anymore. Apparently. At least that’s what you’re being told. Time. Man, is time precious. Who has time to read your 3 paragraphs email? 3 pa-ra-gra-phs. Can you just get straight to the point? Is there really anything these days…

No matter how global, it always starts local

Cardstack was never meant to be a local product. Not that there would never be local customers, but more in the sense that the target market is pretty wide. It’s small, lightweight and is easy to ship — perfect for an “Internet product”. Product and distribution was all thought with an international mindset. But no matter how large the market is or how global…

Re-thinking the wallet and designing Cardstack

Most of us use just a few cards on a daily basis, barely use cash anymore and store more and more on our mobile phones. Why is it then that we have to carry around that big, clunky, uncomfortable wallet? It’s no surprise we see people ditching their wallet in favour of simpler alternatives. Sometimes quite radical alternatives like rubber bands or…

Focus is stepping back and choosing what to ignore

It’s easy to think of focus as just consciously putting more energy or time into something. It is, in a way, but without ignoring everything that gets in the way, it’s nearly impossible. That’s why focusing is so hard. If it was just caring more about something without having to compromise or to let go, it would be really easy. On the…

The blank slate that is Excel

Excel is being used to do quite a lot of things. Things it generally wasn’t designed to do — Interface design, project management, databases, invoices and more. I’ve seen it all. It often ends up being a mess, awful to look at and impossible to maintain. But sometimes it’s quite impressive. Even surprising. You see, Excel has this bad reputation in the tech industry…

Shield people from your work anywhere, anytime lifestyle

Would you pick up the phone at 10 PM and call a colleague for something that doesn’t require immediate attention? Probably not, but yet, most are shameless about sending emails late at night or even during weekends. We do so because we expect email to be unobtrusive. It is, if you consider people have work-specific devices, but clearly that’s not the case.…

Project management

One task that can be magically shrank though, is the one of providing a Help Center to your customers or making an internal knowledge base. Timelapse is a place for organizations to manage and share knowledge through public and internal help centers and you can literally get started in seconds.